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3 articles
Hourly billing quietly rewards presence over insight and leaves clients unsure whether they are buying counsel or calendar space. UK advisory firms reviewing their 2026 pricing model should separate access from output, define when senior judgement is actually needed and price the decision, not the diary.
Outside advisers can sharpen a decision or simply add cost. This buyer’s checklist sets out six practical checks UK leaders should apply before signing a proposal, from problem definition to fee design.
Professional firms rarely lose clients in a single dramatic moment. More often the relationship thins, the work narrows and the invoices keep being paid. This opinion-led guide sets out a practical client silence audit for UK professional-services leaders who want to spot disengagement before revenue slips.